For over 50 years, the Biltmore has been a fixture in the community as both a public house for Vancouverites and a platform for ground-breaking musical performances.
With the revitalization of historic Mount Pleasant, the bar was reopened in 2007 as The Biltmore Cabaret, with a fresh focus to recapture its musical tradition. Drawing from the rich local scene in Vancouver as well as the best in Canadian and international touring acts, The Biltmore Cabaret showcases talent from across a wide spectrum of music and the arts.
We have a fantastic sound and lighting system at The Biltmore, check out our FULL TECH SPECS HERE!
BILTMORE CABARET FAQ
Q: Where is the club located?
A: We are on the corner of 12the Avenue and Kingsway, Vancouver, B.C, in the basement of the old Biltmore Hotel. The exact address is: 2755 Prince Edward Street, Vancouver, BC, V5T 0A9. Our phone number is 604-676-0541. Click here to view map.
Q: How can I purchase tickets for shows?
A: Many different ways are available, please refer to events calendar. Select show tickets can also be purchased in person from the Biltmore Offsales Store, hours are Monday to Wednesday 8pm-11pm (show pending) and Thursday to Sunday 12pm-11pm. The store accepts cash, Visa, and Master Card. In addition, select show tickets are available from various ticket outlets, Red Cat Records, Zulu Records, Scrape Records, Highlife Records, and Neptoon Records. Please note that tickets are subject to various service charges.
Q: What is your refund policy?
A: All sales are final – no refunds or exchanges.
Q: What type of payment does The Biltmore Cabaret accept?
A: The offsales store and bar accepts cash, Visa, and Master Card. The merchandise counter typically only accepts cash. ATMs are located inside the club.
Q: Do I need ID to enter the venue?
A: In compliance with BC laws, anyone 19 and older who plans on entering the club must show 2 pieces of ID, one with a photo, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 19 and denied entry. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
Q: Does The Biltmore Cabaret have seats?
A: Unless a show is advertised as seated, our shows are general admission and standing room. There are booths and a small number of bar stools available on a first-come, first-serve basis. Patrons with special needs should call 604.676.0541 in advance to make arrangements.
Q: What time does the band go on?
A: The time listed on your ticket and on the purchase page of the website is the door time, not the show time. Set times vary and typically are not announced until the day of the show, and the latest information can be found on our Facebook page and/or Twitter. Please keep in mind that set times, as well as opening acts, are always subject to change without notice.
Q: What time should I get there to get a good place to see the show?
A: If you’re one of those folks who need to be right up front, then we suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line and you are not guaranteed any particular spots inside.
Q: Does the club offer food?
A: No, we do not. There is a vending machine that offers various kinds of snacks and goodies. On occasion, a grilled cheese or hot dog cart is stationed outside the club.
Q: How about drinks?
A: We have two full bars located within the club offering a terrific selection of draft and bottled beers, along with your favorite spirits and non-alcoholic beverages.
Q: Do you have a dress code?
A: We only insist that you be dressed and wear shoes. Sensible footwear is strongly advised and there are occasionally shows where spiked jewelry and chains will not be allowed. Personal items such as pocketknives, pepper spray, flasks, outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. Purses and bags will be searched prior to entry.
Q: Do you have a coat check?
A: Yes, we do. Please note that skateboards are mandatorily checked.
Q: Can I smoke in the club?
A: No. British Columbia has an indoor smoking ban. We offer a smoking area on Prince Edward Street.
Q: Are you near public transit?
A: Yes, we are across the street from the 19 Metrotown/Stanley Park bus stop at Kingsway and 12th Ave. Late night buses also operate, with the last N19 Surrey Central Station/Downtown arriving at approximately 3:00am.
The 3 Main/Downtown and 8 Fraser/Downtown are also very close by. The 8 Fraser/Downtown also runs late, until approximately 3:00am. For further transit information and maps, please visit www.translink.ca
Q: I’m driving, how do I get to The Bilmore Cabaret?
A: GPS users may use the coordinates: Lat: 49.260361 , Lon: -123.096313
- From Pacific Highway Border Crossing: Here
- From Abbotsford, via Trans-Canada Highway 1: Here
- From Whistler, via Highway 99: Here
Q: What about parking?
A: You may park anywhere, as long as city bylaw permits. If you plan on consuming alcohol, please don’t drive. Our staff will gladly order you a taxi to ensure you arrive home safely.
Q: What are your policies regarding photo/video/audio?
A: Recording policies are at the bands discretion and change night to night. Please contact us prior to the show.
Q: Can you suggest a hotel?
A: We recommend the following hotel: BEST WESTERN PLUS Uptown Hotel
205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly Comfort Inn) (Mt. Pleasant) 800-568-8520
Q: Can you suggest a taxi service?
A: There is a taxi stand located on the Kingsway side of the building. Taxi's are waiting for you!
Q: Does The Biltmore Cabaret have an e-mail list? How can I be included?
A: Yes. We send out weekly e-mail updates that include information on just upcoming shows, yet-to-be-advertised shows and exclusive pre-sales. If you wish to be included please send an email to firstname.lastname@example.org or visit our Newsletter Sign Up page.
Q: Where can I find the most current information about upcoming Biltmore shows?
A: Always finding out about shows after they sell out? Get in the know! Follow @BiltmoreCabaret on Twitter or “like” us on Facebook. We try to keep our patrons up to speed with low-ticket warnings, on sale announcements, and changes to our shows.
Q: When do you announce new shows?
A: Most new shows are announced and updated as details are finalized; there is no set day or time of week. Please keep checking our website, Facebook page, or twitter feed.
Q: Why didn’t you answer my question?
A: Maybe you need to get in touch with us. For ticket-related questions or general information please phone us at 604.676.0541. We will do our best to get back to you in a timely manner.